Help & Support
Find answers to common questions and get support
Quick Links
Frequently Asked Questions
How do I report an incident?
To report an incident, navigate to the Incidents page and click 'Add Incident'. Fill in the required details including location, category, and severity level.
How can I view incidents on the map?
Use the Map View page to see all reported incidents plotted on an interactive map. You can filter incidents by category, date range, and severity.
What are the different incident categories?
Incidents are categorized into types such as accidents, road construction, traffic jams, and road hazards. Each category helps in better organization and response.
How do I manage user accounts?
Administrators can manage user accounts through the Users page. You can add new users, edit permissions, reset passwords, and deactivate accounts.
How can I generate reports?
Navigate to the Reports page under Analytics. Select the report type, set the date range, and click 'Generate Report' to create detailed analytics reports.
What is the Drone Feed feature?
The Drone Feed provides real-time aerial surveillance of road conditions and incidents. It helps in monitoring traffic and identifying potential issues.
Contact Support
System Status
API Services
All systems operational
Database
All connections healthy
Drone Feed
Partial service disruption
Getting Started
For New Users
- • Create your account and verify your email
- • Complete your profile with contact information
- • Explore the dashboard and familiarize yourself with features
- • Report your first incident to get started
For Administrators
- • Set up user roles and permissions
- • Configure incident categories and settings
- • Review analytics and generate reports
- • Monitor system performance and user activity